We offer a complete repair service for all brand of Tape Drives, Autoloaders, Libraries and Optical Drives. Our facility is equipped with the latest calibrated equipment and factory trained technicians. We apply the same philosophy to all our service and strive to provide quality repair at a competitive price with fast turnaround times.
100% Satisfaction Guaranty Policy
There is nothing more frustrating than sending an item away only to be told that it is beyond economic repair or is going to require replacement parts at extra cost. That is why we offer "Up Front Total Cost" to repair.
If your repair requires a new head, arms, leaders or anything else, we will replace it at no extra cost and we will also replace pinch rollers, capstan motors and any other part that is required.
All repairs are tested to capacity and exceed manufacturer's specifications. They are then put into antistatic bag and boxed ready for dispatch.
We aim to repair your drive within 5 working days, however if this period is going to be exceeded due to technical or practical difficulties, we will contact you. All repairs leave with a 6 month return to base warranty.
If a faster turnaround is required, we can provide an advance exchange while your drive is being repaired. We also have technical support service giving advice on installations, upgrades and any other related issues.
Recycle and Save money and our planet. If you have any further questions or concerns, please don't hesitate to call our helpful service advisors at 1.714.434.2629 or email@example.com.